Firehouse Listens is the name of the survey organized by Firehouse Subs Restaurant. This customer satisfaction survey is mainly for to know about the restaurant services and food. This sandwich restaurant wants to gather honest feedback from every guest. It is difficult to evaluate the business progress and weakness without asking for customer feedback.
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Therefore, this restaurant conducts Firehouselistens survey to observe the customer’s feedback. After visiting the Subs location, you should not miss this online survey. This is because this survey allows you to give your feedback. Apart from this, by completing this survey, you will get a chance to win $500 cash from the restaurant. So, let’s take a look below to know more about Firehouse Listens.
About: Firehouse Subs Restaurant
Firehouse of America, LLC d.b.a. Firehouse Subs is formerly known as Firehouse Subs, which serve the services with its U.S. based fast-casual restaurant chain in the United States, Canada, Mexico, and Puerto Rico. The Restaurant was introduced in the year of 1994 in Jacksonville, Florida by Robin Sorensen and Chris Sorensen. The head office of the restaurant is also in Jacksonville, Florida, United States.
Initially, the owner decided to buy some franchisees back in the Firehouse Subs. This is because they want to focus on developing a company-owned restaurant. But, they feel that this idea is not so good. Therefore, they plan for a restaurant franchise for the second time. Surprisingly, their restaurant grows well. They can open several chains in many places. There is no doubt that the Subs restaurant can open more than 1000 restaurants.
Firehouse Subs has a unique concept of decoration. When you go to this restaurant, you will see many firefighters memorable. You will feel that you go to the fire department. On the wall of the restaurant, you will see a custom mural as well as hand-drawn painting. In each firehouse, every wall depicts the police and service of a firefighter in every city. No doubt, the mural will be different in each restaurant.
In the restaurant, you can enjoy various menu items. You can browse the Firehouse Subs menu prices on its official website. You should not think that you can only order a subscription or sandwich in this restaurant. This is because the store serves seasonal menus as well as salads. As an example, you can order Hero, Hook and Ladder, and Metaball. Want to try these delicious menus? Just visit the Subs locations shortly. If you do not know the location, then search the Firehouse nearby using the store locator on its website.
Rules and Requirements of Firehouse Listens Survey Sweepstakes
Before reaching the survey portal, you need to understand the rules and requirements of this survey. In fact, you can check the sweepstakes rules on Firehouselistens.com. But, the explanation is very complex. You may be lazy to read the whole paragraph explaining the survey rules. That is why we try to summarize the rules of the Subs survey. So, you can notice the rules of the survey without any difficulties. Here are some points about sweepstakes rules.
- The eligibility of Firehouse survey
Before completing the survey, you should be sure that you are eligible or not for this survey. Please note that not all customers can enter this survey sweepstake. Here are groups of people who can enter the survey sweepstakes.
- The participants should have a legal resident of one of 50 states in the United States. Citizens of Puerto Rico and Canada are also eligible for this survey.
- Participants age should be 16 years old or above.
- Participants should not be the employee of the restaurant brands as well as the sponsor of this sweepstakes.
- The participant should not be the immediate family member of Subs employees.
- Firehouse Survey Sweepstakes Entry Methods
You are allowed to enter sweepstakes in two ways. First of all, if you have a valid Subs receipt, you can enter its online sweepstakes. In addition, if you do not have the receipt, you can submit a mail-in sweepstakes entry. As the receipt holder, you can visit at its official website firehouselistens.smg.com. Again, you have to complete the small survey and answer. After finishing the guest satisfaction survey, you are offered to enter the sweepstake. Then, you can submit your name, postal address, daytime phone number, date of birth and email address. In addition, the following is the way to submit a mail-in sweepstakes entry.
- Prepare a card in 3×5 inches size.
- Handwrite your personal details including name, age, mailing address, and daytime phone number.
- Use a standard business-size envelope to mail this entry.
- Send your sweepstakes entry in Firehouse Customer Survey Sweepstakes, PO BOX 428, Machedon New York, 14502 0428.
- Firehouse Listens to Sweepstakes Rules
Here you have to follow a few points. If you do not want to be disqualified from this competition, never ignore these rules, which are mentioned below. So, let’s take a look below.
- If you want to win this competition, you should be eligible as a participant. This is because the restaurant will disqualify the winner who is not eligible for this survey.
- Corporate limits only one entry per person each month. It does not make any difference to the sweepstake entry method you use, you can submit an entry in just one month.
- You can submit an online entry only on the official website.
- The sponsor has the right to change the prize for something equal to the original prize.
- If you become a sweepstake winner, then you have seven days to claim your prize.
- You must submit the necessary documents to claim Firehouse Reward. If you cannot give full documents, then the official team can disqualify you. Then, the official team will award the alternate
Every month, the team will choose a winner of sweepstakes. This winner will get $500 cash. In order to inform the winner, the survey team will contact the winner via mail or telephone. So, make sure your phone is always at standby.
Firehouse Listens Survey [Complete Procedures]
Now, you have understood the rules of the survey. This means that you are ready to take part in this survey. But, you should not be in a hurry to do this survey. This is because you need to do some preparation. As an example, you need to prepare the survey requirement. The main requirement of the Fire House Survey is a valid receipt from the corporation, without the firehouse subscription receipt, it is impossible to start a survey. This is because you need to enter the firehouse verification number to unlock the survey page.
In addition, to support your activity in completing surveys, you need a tool. You can use a computer or a laptop. In addition, the use of mobile phones is also possible. But, this is not recommended because you cannot complete surveys if you use mobile phones. In addition, Internet connection also has an important role in determining your success to complete the survey. A steady Internet signal will help you to complete a Firehouse Subs Listens to Survey.
Now, talk about Subs Listens Survey steps. Fortunately, you do not need to do complex tasks to begin the survey. With the simple steps below, you will be able to participate in this survey. Apart from this, you can also get a chance to win cash prizes. Below are the brief steps of the survey listed below. So, let’s take a look below.
- First Visit at the Firehouse Subs Survey Portal.
- Choose your preferred language.
If you are not comfortable using the English to complete the survey, you can change the language of the website. Fortunately, the survey provides Spanish as an alternative language.
- Now, enter the Validation Number
This is why the receipt is important. You must provide Firehouse Listens Verification Number. This particular statement is available on your receipt. This verification number acts as a firehouse survey code.
- Enter the total amount which you spent at its restaurant.
Next, you have to write down how much you spend in restaurants. Check your receipt if you forget the total amount that you spend.
- Now, click on the Start Button.
After double verification of the verification code and the total amount of transactions, you can press the red start button. This button will bring you to the first of the survey.
- Now, answer the Firehouse Customer Survey questions.
Now, you must be prepared to answer every question that appears in the survey. You have to answer this on the basis of your real experience in the shop. Questions are related to your journey. It will ask about these topics.
- Your overall satisfaction with the restaurant service.
- The menu items quality and variety.
- The attentiveness of the restaurant staffs.
- Overall condition of the restaurant.
- Likeliness to return and recommend the store which you visit.
- Problems you encounter.
- Your comment or feedback.
- Enter Firehouse Sweepstakes.
Once you answer all the questions in the firehouse, you can enter the survey. But, the restaurant team does not force you to enter this competition. If you are not interested in joining this competition, just close your browser. But, if you want to get the reward, then you should be included in this sweepstake.
- Now, mention some of your personal details.
As a requirement of sweepstakes, you have to write some of your personal details. For example, you have to type your name and date of birth. In addition, it is also important to provide your contact details. Provide your email address as well as the day’s phone number.
They are the steps to participate in the survey. After completing this survey, you will have to wait for the announcement of the winner from the firehouse. If you win sweepstakes, the administrator will call you. So, your mobile phone has to be active all day and night. Once you win this sweepstake, prepare all documents required to claim the prize.
Firehouse Subs Customer Service
Calling customer service is the best way to solve your issues. Therefore, whenever you have some problems with corporate, you should contact its customer support soon. For example, you want to ask about the survey, menu prices or Reward program. In addition, if you want to share your feedback, you can also reach its official customer service.
Fortunately, corporate customers welcome any questions and feedback. No doubt, this restaurant offers the convenience of getting in touch with customer service. Some of the methods below are to reach out to the customer care representatives.
- By Phone
Calling Firehouse Customer Service is the fastest way to get feedback from delegates. If you have something to ask about a corporate subscription, do not doubt calling its customer care. And, the customer service number is 1-888-289-6185. If you want to express your comments, feedback or questions, do not hesitate to call this number. However, you must call during the firehouse hours.
- By Email
But, if your problem is about a reward account, then you have to send an email to the official team. E-mail address through your email, you can ask for technical support. In addition, you can also ask for the credit points.
- By Website Contact Form
Lastly, if you want to tell about your food response, you can use the website contact form. This form is different from the survey. You have to complete the form and submit it online. Here are the steps for submitting online feedback through its official website.
- First, visit its official website.
- Then, click on talk to Us menu, which you can find at the bottom menu bar of the website.
- Now, select the type of feedback, which you want to submit.
- Then mention the location information.
- Mention your complete visitor
- Now, fill out the contact details form.
- Then, mention your comment.
- Then attach any relevant files.
- Now, click on the Submit button.
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With this article, we had tried to share the complete information regarding Firehouse Listens and to follow the instructions mentioned above, you will be able to take part in this customer satisfaction survey successfully.
Now, if you have any queries or any suggestions regarding this article, then you can comment below in the given comment section and share your experience with us, we will get back as soon as possible.